Support and FAQs
We provide the answers to the most commonly asked support questions here.
If you purchased your subscription through our website: when signed into your account, you can cancel your recurring subscription by clicking My Account from the top navigation menu. Select Billing, then select Change Plan, and then click on Cancel Membership. While logged into your account, you can also access that page here: https://www.mossaondemand.net/dashboard/billing.
If you purchased your subscription through the app store (Apple), you need to cancel your subscription directly through the app store. This can be done from your device (Apple), go to Account Settings > Subscriptions. Then select the MOSSA On Demand subscription and select Cancel Subscription.